Privacy
Safeguard.
We hold the preservation of your privacy with the same integrity as we do our heritage art. This policy outlines how your information is handled in our sanctuary.
Legal Disclaimer
This document is a draft prepared for Discover Mithila to demonstrate standard e-commerce privacy practices. It is not a final legal contract and should be reviewed by qualified legal counsel before being treated as legally binding.
1. Information Collection
We collect information necessary to fulfill your orders, process transactions, and communicate about our heritage collections. This includes:
- Contact Details: Name, email address, phone number, and mailing address.
- Transaction Information: Billing address and payment information handled securely via our payment processor, Razorpay.
- Device Details: IP address, browser type, and navigation activity to optimize mobile usability.
2. Use of Information
Your data is utilized strictly to deliver authentic Mithila products and provide support:
- Processing, packaging, and shipping your purchased products.
- Sending transactional correspondences, order confirmations, and dispatch tracking details.
- Improving catalog navigation and auditing performance metrics via secure analytics platforms.
3. Cookies and Tracking
We use small data files called cookies to personalize your sanctuary experience. Cookies help us keep items in your cart, track wishlist additions, and analyze overall site navigation. You can manage or disable cookies through your browser settings.
4. Third-Party Data Processors
We never sell or distribute your data. Information is only shared with trusted third parties to execute essential transactions:
- Razorpay: Secure payment processing and transaction verification.
- MongoDB Atlas: Safe storage of order configurations and product metadata.
- Logistics Partners: Delivering handloom packages to your physical address.
5. Your Legal Rights
You have full rights to request access to the personal data we hold, correct inaccuracies, or request the erasure of your customer record from our servers. To execute these rights, please email us directly.
6. Contact Information
For any questions regarding our data collection policies or to update your preferences, correspond with us at:
Email: support@discovermithila.com